guess KIDS online RETURNS POLICY
In addition to your statutory rights, if something isn’t right, we understand. Please read our returns policy below, to ensure you are eligible for a refund.
Please note: Myer and David Jones purchases must be returned to their stores.
All eligible change of mind returns require:
- Proof of purchase to issue any refund, exchange or credit note.
- Product must be in original condition with all tickets and labels attached.
- Items to be returned within 30 days of purchase.
- Our Online Returns Form filled in for online purchases: Click here for the form
Items under warranty may be subject to assessment or repair if returned as faulty.
All GUESSkids.com purchases must be returned to:
14/ 37-41 O'Riordan Street
Alexandria 2015 NSW
* Refunds will be processed using the original payment method.
* Due to hygiene reasons we are unable to accept change of mind exchanges or returns on underwear, socks and sleepwear.